Privacy Policy

Effective Date: June 1, 2026 Last Updated: June 1, 2026

Introduction

Plumber Smithtown (“we,” “us,” or “our”) operates the website located at plumbersmithtown.com (the “Site”). This Privacy Policy explains what information we collect when you visit our Site or contact us for plumbing services, how we use that information, and your rights regarding your personal data.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

Information We Collect

Information You Provide Directly

When you call us or request a quote by phone, we may collect:

  • Your name
  • Phone number
  • Service address or property location
  • A description of the plumbing issue or service needed

We collect this information only when you voluntarily provide it by contacting us directly.

Information Collected Automatically

When you visit our Site, certain information is collected automatically through standard web technologies, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on each page
  • Referring URL (the page that brought you to our Site)
  • Date and time of your visit

This information is collected through cookies and similar tracking technologies. It does not directly identify you but may be associated with your device.

Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to improve functionality and analyze traffic. We use:

  • Essential cookies: Required for the Site to function properly.
  • Analytics cookies: Used to understand how visitors interact with the Site (see Google Analytics below).

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.

How We Use Your Information

We use the information we collect to:

  • Respond to your service inquiries and schedule appointments
  • Provide and complete plumbing services you request
  • Send confirmations, updates, or follow-up communications related to your service
  • Improve the performance and usability of our Site
  • Comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling.

Google Analytics

Our Site uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics collects anonymized usage data using cookies and sends it to Google servers. We use this data to understand traffic patterns and improve our Site.

Google may process this data in the United States or other countries. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

For more information on how Google handles data, visit: https://policies.google.com/privacy

How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Service providers: Trusted third parties who assist us in operating our website or conducting our business (such as our web hosting provider or scheduling software), under confidentiality obligations.
  • Legal requirements: If required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.

We require any third parties who receive your data to handle it securely and in accordance with applicable law.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected — including completing your service request, maintaining business records, and complying with legal obligations.

Contact form submissions and service inquiries are generally retained for up to 3 years. You may request deletion of your information at any time (see Your Rights below).

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure web hosting, encrypted data transmission (SSL/TLS), and restricted access to customer data.

No method of transmission over the internet is 100% secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • Opt-out: Opt out of any marketing communications at any time.

To exercise any of these rights, contact us using the information below. We will respond within 30 days.

New York Residents — NY SHIELD Act

We take reasonable administrative, technical, and physical safeguards to protect New York residents’ private information, consistent with the requirements of New York’s Stop Hacks and Improve Electronic Data Security (SHIELD) Act. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable New York law.

Third-Party Links

Our Site may contain links to third-party websites (such as review platforms or mapping services). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Plumber Smithtown 6 Gorham Ln, Smithtown, NY 11787 Phone: +1 (631) 663-7805 Website: plumbersmithtown.com